for example, i spent my lunch at the post office. for the third time in the last week. and the lady behind me in line desperately wanted me to agree with her that the post office is basically doing everything wrong and we shouldn't have to wait so long in line. so i offered to let her go ahead of me, and even then she insisted that a gentleman in the other line should really go ahead of her and i was kind of unsure of how to proceed with that one. she solved that for me when she hollered across the post office to him, but he declined and she moved ahead to purchase her stamps and i hope her day got a little brighter (though she seemed pretty determined that it not).
this afternoon at work, i spent quite a bit of time on hold with various customer service personnel, all of whom seemed to think my name is "rita"... ?? one of the conversations actually went just about like this:
"rita": will you accept a faxed copy of the tax waiver form?
marcos: was it faxed to you?
"rita": (pause) it was emailed to me.
marcos: oh. (pause) emailed? (pause) i'll need to check. may i place you on another brief hold?
while on hold, i realized that i could have it faxed to me if necessary. we do have two fax machines in my office, after all. but thankfully marcos was happy to inform that they will, in fact, accept the faxed copy. so that's good news. i'll spare you the part where i was informed that their receipt of document A required that i also send them document B, but when i asked for a copy of document A i was informed that they hadn't received it. that was fun, and ended with me having to explain to marcos that "rita" is spelled R-A-C-H-A-E-L (and he was able to fax me a copy of the aforementioned document A).
but even after this, i was cheery. laughing about the silliness of it all, even. so i took all of this as some kind of omen that i should address our christmas cards. which may or may not knock the cheer right out of me ;) they're certainly not getting finished tonight, but at least they're started.
oh, and i feel like if you've read this far you probably deserve a silly picture. i found these on my camera this weekend... the girls posing on K's birthday. (with a polar bear, if you can tell, that was a present from my lovely grandparents. inside was a polar bear necklace which K had to put on immediately, of course. apparently polar bears require silly poses.)
happy tuesday and keep it cheery :)
